As a valued BonusLink member, you can count on top-notch customer service. This ensures a smooth experience with Malaysia’s leading loyalty program. If you have questions about points, account management, or the rewards system, the team is ready to assist.
The BonusLink customer service team offers help through various channels. This includes a helpdesk, hotline, and online resources. They aim to provide quick, effective, and personalized support for your needs. Whether it’s tracking points, replacing a card, or protecting your account, they’ve got you covered.
Using BonusLink’s customer service, you can easily enjoy the program’s benefits. You’ll get help with earning points, redemption, and solving any issues. The team is committed to your satisfaction and is here to support you every step of the way.
Introducing BonusLink: Malaysia’s Premier Loyalty Program
BonusLink is Malaysia’s top consumer rewards program, starting in 1998. It’s known for smart shopping, great privileges, and amazing branded gifts. As a member, you earn points by using your BonusLink card at places like Shell, Parkson, and Agoda. You can then swap these points for rewards and gifts online, through the app, or in person.
What is BonusLink?
BonusLink is Malaysia’s top loyalty program, letting members earn and use points for many rewards. It’s free to join, and you get your card in 2-3 weeks after applying online. It’s not a credit or discount card but a way to earn points at partner outlets.
How BonusLink Works for Members
To earn BonusLink Points, show your card when you buy something. Your points are added when you pay. You can see your last 60 days’ buys online. Points last 3 years and are used up each month after 36 months.
Members can trade their points for rewards and gifts online, through the app, or in person.
| Partner Outlet | Point Structure |
|---|---|
| Parkson | RM2 = 1 point for purchases RM300 in a single receipt on the same day. |
| Shell | Shell Cards issued to corporate companies do not earn BonusLink Points. |
Also, BonusLink sometimes gives extra BonusLink Points during promotions. This helps members get gifts quicker.
Joining the BonusLink Rewards Program
Joining the BonusLink rewards program is easy and free. Anyone 18 or older can sign up by visiting the BonusLink website, downloading the app, or calling customer service.
Membership Application Process
To join, you just need to share some basic info like your name and address. After applying, you’ll get your BonusLink card in 2-3 weeks. Or, you can get a virtual card right away through the app to start earning points.
Receiving Your BonusLink Card
Once you have your card, start earning points at places like Shell and Agoda. You can see your points and transactions online or through the app.
The BonusLink membership is free, with no hidden fees. Being a member opens up a world of rewards and savings, making shopping more enjoyable.
Collecting BonusLink Points
As a BonusLink member, you can earn bonuslink points by showing your card at bonuslink partners and over 2,400 bonuslink outlets across the country. These places include retail, service, and hospitality spots like Shell, Parkson, Focus Point, and Agoda.
Points usually show up in your account in 2-4 weeks. But, Shell purchases might be quicker, with points in just 3 days. Always show your card to get the most bonuslink points at bonuslink outlets.
Where to Collect BonusLink Points
- Shell fuel and convenience stores
- Parkson department stores
- Focus Point optical outlets
- Agoda travel booking platform
- And over 2,400 other participating bonuslink partners and bonuslink outlets across Malaysia
Using your BonusLink card often helps you earn bonuslink points. These points can be used for many rewards and benefits.
Managing Your BonusLink Account
As a BonusLink member, you can easily manage your account. You can track your points and transactions through the BonusLink website, mobile app, and more. This way, you always know your account balance and when your points expire.
Tracking Points and Transactions
Keeping an eye on your bonuslink points tracking is simple. You can see your points history for the last 6 months. The BonusLink app lets you check your account anytime, anywhere.
Points Expiry and Renewal
BonusLink points last for 3 years. It’s crucial to use them before they expire. Remember, your oldest points will go first, so plan your redemptions wisely.
The BonusLink program offers many tools for managing your account. You can check your points, review your history, and avoid points expiry. The platform is designed to help you manage your bonuslink account management smoothly.
| Feature | Description |
|---|---|
| Points Tracking | View your past 6 months of points transactions through the BonusLink app or website. |
| Points Expiry | BonusLink points are valid for 3 years, following a “first in, first out” expiry policy. |
| Points Renewal | Redeem your points before they expire to prevent bonuslink points expiry. |
| Account Management | Easily manage your bonuslink account management through the BonusLink website, app, and e-statements. |
BonusLink Customer Service
BonusLink is Malaysia’s top loyalty program, dedicated to outstanding customer service. If you have questions about your account or need help with points, BonusLink’s team is ready to assist. They’re here to solve any issues you might face.
Convenient Communication Channels
BonusLink makes it easy to get in touch. You can check the FAQs for quick answers. Or, use the following ways to reach out:
- Self-service phone system
- Fax
The Member Interaction Consultants are ready to help Monday to Friday, 9 am to 6 pm. They’ll quickly answer your questions and fix any problems.
Dedicated Support Team
The BonusLink customer service team is skilled and ready to help. They can assist with account management, point tracking, redemption, and more. Their aim is to provide top-notch bonuslink support for a smooth experience.
Need help from the bonuslink helpdesk or have questions about the program? BonusLink is here to provide bonuslink assistance. They want to help you get the most out of your membership.
Maximizing Your Points Collection
As a member of the BonusLink rewards program, you can earn more points and get great rewards. Use smart tips and strategies to get more bonuslink points. This way, you can enjoy the benefits of bonuslink points maximization. Let’s look at some effective bonuslink points tips and bonuslink points strategies to help you get the most from your BonusLink membership.
Focus on Participating Partners and Outlets
One key way to increase your bonuslink points collection is to shop at BonusLink’s partners and outlets. These places offer extra points for purchases made through them. Keep an eye out for special deals to earn more points.
Utilize the AmBank BonusLink Visa Card
Get the AmBank BonusLink Visa Card to earn double the points on your purchases. This card helps you collect BonusLink points faster. It’s a great tool for bonuslink points maximization.
Engage with Promotions and Contests
BonusLink often has special promotions, contests, and games for extra points. Stay updated by subscribing to the BonusLink newsletter and downloading the mobile app. This way, you won’t miss out on these bonuslink points tips and bonuslink points strategies.
| Reward | Details |
|---|---|
| RM10 Shell Voucher | New BonusLink members who register on the BLINK App and spend RM30 at Shell can claim a welcome gift of a RM10 Shell Voucher. |
| Redemption Sales | BonusLink members can enjoy up to 80% off on items from popular brands like Marshall, Tefal, and Tupperware during monthly Redemption Sales. |
| Point Conversion | BonusLink members can exchange their BonusLink Points for My Lotus’s Points to enjoy discounts on groceries. They can also convert their Points to airasia or Enrich Points to save on flights. |
By using these bonuslink points tips and bonuslink points strategies daily, you can boost your bonuslink points collection. This unlocks a world of valuable rewards and benefits. Explore all the opportunities in the BonusLink program and make the most of your membership.
Redeeming Rewards and Gifts
As a BonusLink member, you can unlock a world of exciting rewards and gifts. You can redeem your points for various lifestyle preferences. The BonusLink program offers a seamless and convenient redemption process through multiple channels.
Whether you’re in the mood for a luxurious spa retreat, a tech-savvy gadget, or a practical household essential, the BonusLink rewards catalog has something to delight every member. From air travel points and beauty treatments to kitchen appliances and electronics, the program’s extensive portfolio of rewards caters to the diverse needs and aspirations of its loyal customer base.
To begin your redemption journey, simply log in to your BonusLink account, browse the available rewards, and select the ones that best suit your preferences. The program’s user-friendly interface and intuitive navigation make the redemption process a breeze, ensuring a seamless and rewarding experience for all members.
| Reward | Points Required |
|---|---|
| 950 airasia Points | 950 |
| 300 Enrich Points | 300 |
| 15% OFF on Danai Spa & Wellness à la carte Menu | 200 |
| 2 Hour Aqua Moist Facial at Forever Beauty | 2,800 |
| 3 Hr Aqua Facial & Aromatherapy Massage for 1 Pax at Forever Beauty | 3,800 |
| SPL Underarm Hair Removal for 1 Pax (6 Sessions) at Forever Beauty | 6,800 |
| 3 Hr Aqua Facial & Aromatherapy Massage for 2 Pax at Forever Beauty | 6,800 |
| TNG RFID Self-fitment Kit – 1 Tag | 4,100 |
| Décor Glass Clips Split Oblong 980Ml | 8,000 (WM) / 8,400 (EM) |
| Décor Vent & Seal Glass Round 750Ml | 8,500 (WM) / 8,900 (EM) |
| Décor Vent & Seal Glass Round 1.5L | 10,500 (WM) / 10,900 (EM) |
| Soundteoh 35 Pieces Handy Tool Kit AN-901 | 11,900 (WM) / 12,300 (EM) |
Remember, the BonusLink program is designed to reward its loyal members. Take advantage of the frequent promotions and bonus points offers to maximize your redemption opportunities. With a wide array of exciting rewards and gifts, the BonusLink program ensures that you can indulge in your passions and treat yourself to the things you love.
Handling Lost or Damaged Cards
If you’re a member of BonusLink in Malaysia, knowing what to do with a lost or damaged card is key. Whether it’s gone missing or worn out, there are steps to get a new one. This ensures your account stays safe.
Requesting a Replacement Card
Need a new bonuslink lost card or bonuslink damaged card? You can get a replacement through various ways. Visit the BonusLink website, use the mobile app, call the self-service phone, email, or fax your request.
After you submit your request, a new bonuslink card replacement will arrive in 2-3 weeks. It’s important to report a lost or damaged card quickly. This protects your account and stops others from using your points.
| Replacement Card Processing Time | Replacement Card Delivery Time | Replacement Card Fee |
|---|---|---|
| 2-3 Weeks | 2-3 Weeks | RM12 |
The cost for a new BonusLink card might change, so always check the latest rate on the BonusLink site. By acting fast when your card is lost or damaged, you keep your account secure. This way, you can still enjoy all the perks of BonusLink.
Protecting Your Account Information
As a BonusLink member, keeping your account info safe is key. This includes your 6-digit Personal Identification Number (PIN). Your PIN lets you access your account and make redemptions online, through the app, or by phone. It’s a secret you should never share with anyone, not even at partner outlets.
Importance of PIN Security
Your BonusLink PIN is your account’s key. Keeping it safe stops unauthorized access and misuse of your points. Hackers and fraudsters might try to get your PIN, so it’s vital to protect it.
- Never share your PIN with anyone, even BonusLink customer service representatives or partner outlet staff.
- Avoid writing down your PIN or storing it in a location where others can access it.
- Choose a PIN that is unique and not easily guessable, such as your date of birth or a common sequence of numbers.
- Regularly update your PIN to enhance the security of your BonusLink account.
- Be vigilant when using your PIN, and ensure that no one is observing you during the process.
By focusing on PIN security, you keep your account safe. This way, you can enjoy the loyalty program’s benefits without worry of unauthorized access or fraud.
| Percentage of Personal Data Collected by BonusLink | Details |
|---|---|
| Name, Identity Card number, and date of birth | 100% |
| Contact details including address, phone number(s), and email address | 100% |
| Occupation and marital status | 100% |
| Mother’s maiden name | 100% |
| Device information (such as hardware model, serial number, IP addresses), computer/mobile device operating system and browser type, GPS location, IMEI number, Unique Device Identifier (UDID), or Mobile Equipment Identifier (MEID) | 100% |
Conclusion
The BonusLink loyalty program is a great way for Malaysian shoppers to earn and use rewards. As a member, you can earn points from many partners. This makes it easy to collect points for your daily buys.
Knowing the program’s rules helps you get the most out of it. This includes understanding when points expire and how to get a new card if needed. This way, you can enjoy all the benefits without any hassle.
The BonusLink team is always ready to help. They make sure you can track your points and use your rewards smoothly. If you have any issues, they’ll solve them fast.
Being part of BonusLink opens up a world of special deals and offers. It makes shopping and living better. Keep exploring ways to earn and use your points to get even more from being a loyal member.
